Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ivonne Baez

Ivonne Baez

November 22, 2024

5  out of  5
rating by Ivonne Baez
"Awesome customer service. Margarita is the best and very helpful with anything needed."
Profile photo of Jessica Clarke

Jessica Clarke

November 18, 2024

5  out of  5
rating by Jessica Clarke
"Great office, great customer service, friendly, knowledgeable and helpful. Excellent insurance provider!!"
Profile photo of Beto Yepez

Beto Yepez

November 9, 2024

5  out of  5
rating by Beto Yepez
"Orfa is awesome ! Always ready to help out with whatever I need ! Been with them for a few years with my autos, commercial, and home insurance have no complaints ! Great people, her and her team ! Highly recommended!"
Profile photo of Gilberto Garcia

Gilberto Garcia

November 4, 2024

5  out of  5
rating by Gilberto Garcia
"Exelente costumer service!!!"
Profile photo of Carlene Branham

Carlene Branham

November 2, 2024

5  out of  5
rating by Carlene Branham
"I have had incredible service from everyone in this office. They truly care about their clients."
Profile photo of Will Bartley

Will Bartley

October 31, 2024

5  out of  5
rating by Will Bartley
"I have not worked with Adolfo too much throughout my two years with State Farm but his team member, Jenni is the absolute best. Ever since day 1, she has always made herself available for my questions or called me back in a timely manner if she is unavailable at the moment of my call. She has always taken the time to explain things to me with patience, compassion and kindness. I am very grateful that I have her helping me with all of my insurance needs and unsure where I would be without her."
Profile photo of Sandee Whiteman

Sandee Whiteman

October 24, 2024

5  out of  5
rating by Sandee Whiteman
"Adolfo Saldana State Farm Insurance can be summed up in one word “Fantastic”. I have been with this insurance agency since 2002,they have always taken care of me and made sure I had the best terms and conditions when came to the price and vehicle, or life insurance or rental insurance. We also have a personal belongings insurance policy that’s helps when traveling of items are stolen or in pretty much any case if a item is damaged or stolen. We have been extremely happy with them even in accidents as they have investigated in throughly and make sure on outcome of case. Thank you 🙏"
We responded:
"Thank you Sandee, we appreciate your business. Our goal is to provide you with the best possible experience. It's customers like you that have helped us to be the #1 insurance company in America."
Profile photo of Manuel Castro

Manuel Castro

October 15, 2024

5  out of  5
rating by Manuel Castro
"Orfa was very knowledgeable explaining the details of my policy and also a great help when I got into a car accident. I feel confident and secure knowing I have Orfa on my side."
We responded:
"Hello Manuel, Thanks for the kind words regarding Orfa. She is a part of this great team. We appreciate your business."
Profile photo of David Howe

David Howe

October 12, 2024

5  out of  5
rating by David Howe
"Jennifer at Adolfo’s Saldanas office is well fantastic (beyond words of expression and yes I know this is an insurance review). I’ve been with State Farm since I was 15 and am now 35. I’ve followed Jenny when she moved to Adolfos office because she is the best. In fact, the entire office is the best In Southern California as I have even started to refer my friends to go here even if they are not in riverside. (There’s no incentive to refer that’s how much I love this office) So if you’re looking for an insurance office in the IE look no further and don’t just take my word for it try for yourself."
We responded:
"Thanks David. We strive to give you the best customer service experience. Jenny is a vital part of our team and is always willing to help."
Profile photo of Yesenia Jimenez

Yesenia Jimenez

October 10, 2024

5  out of  5
rating by Yesenia Jimenez
"Orfa has a great customer service. She is very friendly and she go the extra mile to help you. She is great"
We responded:
"Yesenia, thank you for the review. We appreciate customers like you and we are here to always help you with your insurance needs. Orfa is a vital part of our team, i will pass on your praise. Thanks again."
Profile photo of Margaret Bouchicas

Margaret Bouchicas

October 9, 2024

5  out of  5
rating by Margaret Bouchicas
"The agent's that are in the front office are very kind, friendly, and very knowledgeable too help you with any kind of situation that you might be in."
We responded:
"Thank you Margaret. We appreciate your review and thank you for being a long time State Farm customer."
Profile photo of lisa Anaya

lisa Anaya

September 20, 2024

5  out of  5
rating by lisa Anaya
"Ophra is amazing, she responds on time to any concerns and is always friendly!!"
We responded:
"Hello Lisa, Thank you for your review. Our agency strives to provide excellent customer service. We appreciate your business and look forward to helping you for many years to come. Thank you."
Profile photo of Jessica castro

Jessica castro

September 14, 2024

5  out of  5
rating by Jessica castro
"Since I have been with State Farm I’ve had nothing but a great experience. Orfa has always taken care of us and make everything so easy and worry free! She’s always there when you need her, you can tell she really values her clients. Thank you!"
We responded:
"Thank you Jessica. We pride ourselves on being effective, efficient, and providing the best customer experience."
Profile photo of Loida Jalop

Loida Jalop

August 7, 2024

5  out of  5
rating by Loida Jalop
"Jennifer Bouman helped me today and was very quick to give me a call back for my concers. Very grateful for the excellent service. She was very kind on the phone and patient."
We responded:
"Hello Loida, we thank you for choosing us, Adolfo Saldana- State Farm for all your insurance needs. Our goal is to provide you with remarkable service. "
Profile photo of David Russell

David Russell

June 25, 2024

5  out of  5
rating by David Russell
"Thanks to Jenny Bouman for being so thorough and helpful!"
We responded:
"Hello David, Thank you, we appreciate your business and our office is grateful for customers like you. Jenny is a vital member of our team, I thank you for your kind words."
Profile photo of Alan Garretson

Alan Garretson

February 13, 2024

5  out of  5
rating by Alan Garretson
"Great business and professional insurance agent. Excellent service by the owner and staff, and has a good company behind it."
We responded:
"Hello Alan, we thank you for your review. We appreciate your business and love to work with small businesses like yours. "
Profile photo of Stefan Kruger

Stefan Kruger

January 24, 2024

5  out of  5
rating by Stefan Kruger
"The accounting process and service at State Farm cannot be complained about as it is non existent. Going towards a year now payments to the two policies on my account has been misapplied each and every month. This despite complaining about it every month and not getting anywhere to get this resolved. Jennifer Bouman from State Farm has taken it upon herself to assist me every month, my sincere and heartfelt gratitude to her for her professional service!! The 5 stars is for Jennie and definitely not for State Farm!!"
We responded:
"Hello Stefan, We appreciate your review for our agency. Unfortunately, we all run into billing issues that are handled by the main office. I appreciate your patience and you being a long time customer. I will let Jennifer know of your kind words. Thank you again."
Profile photo of Joshua Teran

Joshua Teran

January 12, 2024

5  out of  5
rating by Joshua Teran
"Great service! Margarita was amazing, friendly, knowledgable , and helped make it an easy decision to switch to State Farm. Gives me a good peace of mind to know that my insurance needs are taken care of by an agency that values its clients. Highly recommend."
We responded:
"Hello Joshua, Thank you for your review. Everyone at our agency has over 10 years of experience, we appreciate your business. As I approach my 34th year with State Farm, our commitment is to always deliver remarkable customer service to our customers. Margarita is a very important part of our team and continues to deliver our promise. Thank you."
Profile photo of Joana Trevino

Joana Trevino

December 30, 2023

5  out of  5
rating by Joana Trevino
"Helpful, kind and professional"
We responded:
"Joana, Thank you for your 5 star review. State Farm celebrates over 100 years of providing insurance and financial services to families just like yours. "
Profile photo of Melih Gunay

Melih Gunay

December 27, 2023

5  out of  5
rating by Melih Gunay
"amazing team . Orfa , Margarita, Jennifer excellent customer service"
We responded:
"Melih, We appreciate your business and thank you for choosing our award winning agency. We are here to always help you with your personal and business insurance needs. Thank you"
Profile photo of Siam Kazi

Siam Kazi

December 20, 2023

5  out of  5
rating by Siam Kazi
"Been with State Farm for over a decade, love working and speaking with Orfa who's has always kept my rate low and helped when anything happens to me while driving. Above all, her joyful attitude always makes it worthwhile for doing business here."
We responded:
"Siam, I appreciate your kind words about our office and Orfa. We strive to deliver a remarkable experience. Thank you"
Profile photo of Marcella Rodriguez

Marcella Rodriguez

December 12, 2023

5  out of  5
rating by Marcella Rodriguez
"Marguerita always helpful , very knowledgeable. I have been a customer of Adolfo Saldana for over 15 years . Great prices , Great customer service."
We responded:
"Hello Marcella, We appreciate your loyalty to our agency and State Farm. We strive to deliver a 5 star customer experience. Margarita is part of our valuable team and her expertise is extensive. Thank you."
Profile photo of Michael Martinez

Michael Martinez

December 8, 2023

5  out of  5
rating by Michael Martinez
"Been insured through Statefarm over ten years and I can confidently say Orfa is always willing to go the extra mile and take care of me. Not only is she patient and attentive but she provides valuable insight and explains the different policies and breakdowns. Wouldn’t want it any other way. Keep on rocking Orfa!"
We responded:
"Hello Michael, Thank you for choosing the #1 Auto, #1 Homeowners and #1 life insurance company in America. We will pass on your kind words about Orfa. She is truly an expert in her field. Thank you again for your business. "
Profile photo of Benjamin Saenz

Benjamin Saenz

December 7, 2023

5  out of  5
rating by Benjamin Saenz
"Margarita was the best. She even laughed at all my joke's even if they weren't funny."
We responded:
"Hello Ben, we appreciate you for choosing us for your insurance needs. Margarita and the team are always here to listen to your jokes!! Sometimes we all need some laughter in our lives. Thank you again."
Profile photo of gerald

gerald

December 5, 2023

5  out of  5
rating by gerald
"The easiest and fastest way to get insured especially with Margarita she help me get the best car insurance and she’s super sweet and genuine."
We responded:
"Hello Gerald, we appreciate your review and your customer experience with us. Thank you."